Car Insurance

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Car insurance:
make a claim

CALL US

To lodge your claim, one of our friendly staff will be there to take care of you 24/7.

You can call us anytime.

1800 429 598

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What do I need?

  • What happened, when and where
  • It is also useful if you can provide: Details of who was involved (such as full name, address of the other driver) and registration number of any other vehicle involved (if available)
  • Your policy number (if available)
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Thanks, we’ll take it
from here

You can speak to someone in our claim centre anytime.
If we need to confirm anything, we’ll call you.

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Assessment

We will advise you of the steps
to take to settle your claim.

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Repair, replace,
or payment

Once we confirm how you will be settled
your claim will be finalised
and you will be back on the road.

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Follow up

We’ll check in with you to make sure
you’re happy with the outcome of your claim.

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