Providing you the right support
If you’re in need of extra resources here’s a list of organisations that can help you access the right support and services.
For helpful information, tools and support services
![](https://www.essentialsbyaai.com.au/wp-content/uploads/2020/06/Wesley.jpg)
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![](https://www.essentialsbyaai.com.au/wp-content/uploads/2020/06/NationalDebtHotline_New.jpg)
Phone: 1800 007 007 (Monday to Friday, 9:30am – 4:30 pm)
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![](https://www.essentialsbyaai.com.au/wp-content/uploads/2020/06/IDCare@2x.jpg)
Phone: 1800 595 160 (Monday to Friday, 8am – 5pm AEST) or submit a web request.
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For community support and counselling services
![](https://www.essentialsbyaai.com.au/wp-content/uploads/2020/06/1800Respect.jpg)
Visit Website
![](https://www.essentialsbyaai.com.au/wp-content/uploads/2020/06/BeyondBlue_New.jpg)
Visit Website
![](https://www.essentialsbyaai.com.au/wp-content/uploads/2020/06/Lifeline_New.jpg)
Visit Website
![](https://www.essentialsbyaai.com.au/wp-content/uploads/2020/06/Advocare_New.jpg)
Phone: 1800 655 566
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For government support services
![](https://www.essentialsbyaai.com.au/wp-content/uploads/2020/06/TIS_New.jpg)
Visit Website
![](https://www.essentialsbyaai.com.au/wp-content/uploads/2020/06/NationalRelay_New.jpg)
Visit Website
![](https://www.essentialsbyaai.com.au/wp-content/uploads/2020/06/ServicesAustralia@2x.jpg)
Visit Website
We’re here to help
We know a lot of our customers will need support at different times in their lives. If you need extra support, we’re here to help.
Call us on 13 11 55 or visit our customer help and support page for more information.
Essentials by AAI
Insurance is provided for cars and/or contents insurance only, is limited to low sums insured, and is subject to eligibility criteria.
Insurance issued by AAI Limited ABN 48 005 297 807. Read the Product Disclosure Statement before making a decision about this insurance. Click here for a copy. This advice has been prepared without taking into account your particular objectives, financial situations or needs, so you should consider whether it is appropriate for you before acting on it. The Target Market Determination is also available.