Optus data breach

30 September 2022

Essentials by AAI is aware of the recently announced data breach impacting current and former Optus customers. While this data breach has not impacted any of our systems, Essentials by AAI encourages impacted customers to maintain a heightened level of awareness around your insurance activity and to contact us immediately if you have any concerns. If you would like assistance with updating any of your insurance credentials, please call us on 1800 429 598.

Please visit Equifax.com.au for information on securing your credit file.

Please visit IDcare.org for further information on securing your Identity.

Please visit Scamwatch.com.au for further information on scams and Identity theft.

How to spot a hoax

Look out for these common mistakes or differences when you receive a suspicious email or SMS message:

Tips to protect yourself


What to do if you’re suspicious of an email

If you suspect you have responded to a fraudulent email or been a victim of fraud, contact Essentials by AAI immediately on 1800 429 598